How can we help?

From the home screen, choose Solo or Multiplayer, set the duration, then start the session.

Use the pause button on the session screen. Resume when you are ready.

Open Focus Train again to check the session. Behavior may depend on system permissions and the installed version.

Check that the session is active and not paused. In multiplayer, also check your internet connection, then restart the app if needed.

Complete sessions to progress along the route and reach the next destination.

Some completed destinations add a souvenir to your travel journal.

Keep exploring and complete objectives linked to each region.

Check that you are using the right account and that you are online. If it does not return, contact support with your device details.

Select a country and an available route, then choose your carriage and seat.

Availability varies with departures and active travelers. Try again later or choose another country.

Return to the selection screen before the session begins. Some changes may be unavailable during a session.

Yes. Use the end-session control. Saved progress depends on the rules shown in the app.

Open Focus Train settings, then go to your profile.

Send a request to support@focus-train.fr from the address linked to your account.

Use the option in the app or contact support@focus-train.fr from the address linked to your account.

Use the form below and include the steps, app version, iPhone model and iOS version.